Job Title: Quality Assurance (QA) Engineer

Job Summary:

The Senior Quality Assurance (QA) Engineer is responsible for leading quality assurance activities, developing advanced testing frameworks, and ensuring products meet the highest quality standards. This role involves solving complex quality challenges, mentoring junior and mid-level QA engineers, and driving continuous improvement initiatives. The Senior QA Engineer collaborates with cross-functional teams to integrate quality assurance into every stage of the product development lifecycle.

Key Responsibilities:

Testing and Validation:

• Design and implement comprehensive test plans and strategies for complex systems, ensuring thorough coverage of all requirements.
• Perform advanced manual and automated testing, including functional, regression, performance, security, and API testing.
• Lead end-to-end testing efforts to validate system reliability and ensure seamless integration across components.

Automation and Tooling:

• Develop, enhance, and maintain robust test automation frameworks using tools like Selenium, TestNG, Appium, and Cypress.
• Optimize existing test scripts to improve efficiency, reusability, and coverage.
• Leverage tools such as Postman for API testing and JMeter for performance testing to identify bottlenecks and optimize performance.

Defect Management:

• Oversee defect tracking and resolution processes, ensuring timely communication and collaboration with development teams.
• Conduct root cause analysis for recurring defects and drive initiatives to address systemic quality issues.
• Ensure defect resolution aligns with overall quality goals and does not introduce new risks.

Process Optimization:

• Lead efforts to improve QA processes, introducing best practices such as CI/CD testing, shift-left testing, and risk-based testing.
• Implement metrics to measure and improve QA effectiveness, such as defect density, test coverage, and cycle time.
• Stay updated on emerging tools and methodologies to continuously enhance testing processes.

Documentation and Reporting:

• Prepare detailed test reports and dashboards, providing insights into quality metrics and trends for stakeholders.
• Maintain and update quality assurance documentation, including test cases, checklists, and guidelines.
• Ensure all documentation aligns with organizational and regulatory standards.

Collaboration and Mentorship:

• Collaborate with product management, development, and operations teams to align quality objectives with business goals.
• Mentor junior and mid-level QA engineers, providing technical guidance and fostering skill development.
• Act as a quality advocate in cross-functional teams, promoting a culture of quality-first development.

Leadership in Quality:

• Drive initiatives to integrate QA into the development pipeline, ensuring early detection of defects.
• Participate in planning and strategy sessions, providing expertise on potential quality risks and mitigations.
• Represent the QA function in meetings with clients and stakeholders, addressing concerns and expectations.

Skills and Knowledge Required:

• Expertise in manual and automated testing methodologies and frameworks.
• Advanced knowledge of testing tools such as Selenium, Appium, JMeter, Postman, and CI/CD tools like Jenkins.
• Strong analytical skills for root cause analysis and troubleshooting complex quality issues.
• Deep understanding of QA processes, best practices, and quality standards like ISO 9001 and ISTQB.
• Familiarity with version control systems (e.g., Git) and Agile/Scrum methodologies.

Educational Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related technical field.
• Advanced certifications in quality assurance or testing (e.g., ISTQB Advanced Level, Six Sigma, Certified Software Tester) are highly desirable.

Experience:

• 5-7 years of experience in quality assurance or software testing roles.
• Proven ability to lead QA efforts in complex projects and mentor team members effectively.

Tools and Technologies:

• QA tools: Selenium, TestNG, Appium, JMeter, Postman, Cypress.
• Defect-tracking tools: JIRA, Bugzilla, TestRail.
• CI/CD tools: Jenkins, Bamboo.
• Programming languages: Proficiency in Python, Java, or JavaScript for test automation.

Other Requirements:

• Exceptional communication and leadership skills to engage with teams and stakeholders effectively.
• Strong attention to detail, with a commitment to delivering high-quality results.
• Ability to manage multiple projects and priorities in a dynamic environment.
• Willingness to stay updated on emerging testing tools, technologies, and methodologies.