Job Title: Supervisor - Network Administrator

Job Summary

The Supervisor Network Administrator plays a pivotal role in managing and leading a team of network administrators to ensure the stability, security, and performance of the organization’s network infrastructure. This position requires a blend of technical expertise and leadership skills, as the supervisor will coordinate tasks and projects while implementing and enforcing network policies. The ideal candidate will possess a deep understanding of networking technologies and a proactive approach to problem-solving, ensuring that network operations align with organizational goals and industry standards.

Key Responsibilities

• Oversee daily network operations and team performance, ensuring high availability and reliability of network services.
• Assign tasks and provide technical guidance to junior and mid-level administrators, fostering a collaborative team environment.
• Ensure compliance with security policies, industry standards, and best practices to safeguard network integrity.
• Conduct regular network performance analysis, optimizations, and troubleshooting to enhance operational efficiency.
• Manage network expansion and upgrade projects, including budget planning and vendor negotiations to meet organizational needs.
• Develop and maintain comprehensive network documentation, policies, and procedures to support operational consistency.
• Collaborate with IT leadership on network strategy, capacity planning, and risk assessments to align with business objectives.
• Implement automation and monitoring tools to enhance network efficiency and security, reducing manual workload.
• Conduct training sessions and mentorship programs for network administration staff to promote professional development.
• Perform audits and vulnerability assessments to identify and mitigate network risks, ensuring robust security measures.
• Ensure business continuity and disaster recovery planning for network infrastructure to minimize downtime and data loss.
• Stay updated with emerging network technologies and recommend improvements to enhance network capabilities.

Skills and Knowledge Required

• Strong understanding of networking protocols (BGP, OSPF, VLANs, MPLS, QoS, SD-WAN).
• Expertise in configuring and maintaining enterprise-level network hardware (Cisco, Juniper, Palo Alto, Fortinet).
• In-depth knowledge of cybersecurity principles, firewalls, IDS/IPS, and VPNs.
• Hands-on experience with cloud and hybrid networking solutions (AWS, Azure, Google Cloud).
• Advanced troubleshooting skills for Layer 2 and Layer 3 networking issues.
• Experience with scripting and automation tools (Python, PowerShell, Ansible, Terraform).
• Knowledge of ITIL practices and network service management.
• Excellent leadership, communication, and decision-making skills.

Educational Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Master’s degree (preferred but not required).
• Relevant certifications such as CCNP, CCIE, CISSP, or equivalent.

Key Focus Areas

• Team leadership, mentorship, and staff development.
• Network security enforcement and risk management.
• Network performance monitoring, automation, and efficiency improvements.
• Capacity planning and strategic network infrastructure development.

Experience

• 5-8 years of experience in network administration, with at least 2 years in a supervisory or leadership role.
• Experience managing network teams, IT projects, and vendor relationships.

Tools and Equipment

• Enterprise networking hardware (Cisco, Juniper, Palo Alto, Fortinet).
• Network monitoring and management tools (SolarWinds, Nagios, PRTG, Wireshark).
• Security tools (SIEM, IDS/IPS, endpoint protection).
• Cloud networking platforms (AWS, Azure, Google Cloud).
• Scripting and automation tools (Python, PowerShell, Ansible, Terraform).

Other Requirements

• Strong analytical and problem-solving skills.
• Ability to work under pressure and manage multiple priorities effectively.
• Excellent documentation and reporting skills.
• Strong collaboration and interpersonal skills.