Job Title: Junior - Network Administrator

Job Summary

A Junior Network Administrator plays a vital role in the maintenance, configuration, and troubleshooting of an organization's network infrastructure. This entry-level position is designed for individuals who are eager to learn and grow within the field of network administration. The Junior Network Administrator will support senior staff in monitoring network performance, implementing security measures, and ensuring seamless connectivity for all users. This role offers an excellent opportunity for professional development and hands-on experience in a dynamic IT environment.

Key Responsibilities

• Assist in setting up and maintaining network devices, including routers, switches, and firewalls, to ensure optimal network performance.
• Provide first-line troubleshooting for network-related issues, identifying and resolving connectivity problems promptly.
• Monitor network performance continuously, reporting any irregularities or potential issues to senior staff for further investigation.
• Support network security initiatives by applying patches and updates to network devices and systems as required.
• Assist in maintaining comprehensive documentation of network configurations, changes, and procedures to ensure clarity and compliance.
• Collaborate with IT teams to ensure seamless network operations and effective communication across departments.
• Provide basic support for VPNs and remote access solutions, assisting users with connectivity issues as needed.
• Learn and adhere to company policies and best practices for network administration, contributing to a secure and efficient network environment.

Skills and Knowledge Required

• Basic understanding of networking protocols such as TCP/IP, DHCP, and DNS.
• Familiarity with network hardware, including switches, routers, and firewalls.
• Basic knowledge of network security principles and practices.
• Ability to troubleshoot connectivity issues effectively and efficiently.
• Strong problem-solving skills with a proactive approach to identifying and resolving issues.
• Good communication and documentation skills, ensuring clear reporting and collaboration with team members.

Educational Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Certifications such as CompTIA Network+ or CCNA are preferred but not mandatory.

Key Focus Areas

• Learning and development in networking concepts and best practices.
• Basic troubleshooting and maintenance of network systems.
• Network performance monitoring and reporting.

Experience

• 0-2 years of experience in network administration or IT support is preferred.

Tools and Equipment

• Familiarity with network monitoring tools such as Wireshark, PRTG, and SolarWinds.
• Basic networking hardware including routers and switches.

Other Requirements

• Ability to work effectively in a team environment, collaborating with colleagues across various functions.
• Willingness to learn and adapt to new technologies and industry trends.

Key Competencies and Requirements

The ideal candidate will demonstrate a commitment to continuous learning and professional development in network administration. They should possess strong analytical skills, a detail-oriented mindset, and the ability to work under pressure while maintaining a positive attitude. Strong interpersonal skills will be essential for effective collaboration within the IT team and across the organization.