Luxury Tourism Planners

Job Title: Luxury Tourism Planners

Job Summary

We are seeking a highly skilled and detail-oriented Luxury Tourism Planning Manager to oversee the design, coordination, and execution of premium travel itineraries for our esteemed clientele. This role requires a deep understanding of luxury travel trends, high-net-worth client expectations, and a strong network of exclusive suppliers, hotels, and experiences worldwide.

Key Responsibilities:

1. Luxury Travel Planning & Itinerary Design

• Develop and customize high-end, tailor-made travel itineraries for affluent clients, ensuring exclusivity and seamless experiences.
• Conduct in-depth consultations with clients to understand their preferences, expectations, and luxury travel needs.
• Research, recommend, and secure exclusive travel accommodations, private tours, and VIP experiences.

2. Client & Stakeholder Management

• Maintain strong relationships with high-profile clients, ensuring personalized service and satisfaction.
• Collaborate with luxury hotels, private jet charters, yacht companies, and premium travel service providers.
• Manage negotiations and contracts with vendors, ensuring the highest level of service and exclusivity.

3. Operations & Logistics

• Oversee the execution of all travel plans, ensuring flawless coordination and attention to detail.
• Monitor travel arrangements, handle last-minute changes, and provide 24/7 support for high-profile clients when needed.
• Ensure compliance with all luxury travel regulations, visas, and safety protocols.

4. Marketing & Business Development

• Stay up-to-date with global luxury travel trends, emerging destinations, and VIP experiences.
• Assist in the development of high-end travel packages, partnerships, and promotional strategies.
• Represent the company at luxury travel expos, trade shows, and networking events to establish industry connections.

Key Focus areas: 

1. Bespoke Itinerary Design & Customization

• Crafting high-end, tailor-made travel experiences for affluent travelers.
• Researching and curating unique, exclusive, and private travel experiences that cater to luxury clients.
• Balancing personalization with logistical feasibility to ensure smooth and seamless execution.
• Coordinating high-end services such as private jets, luxury yachts, five-star accommodations, and VIP event access.

• Engaging directly with affluent clients, high-net-worth individuals (HNWIs), and corporate accounts to understand their travel preferences.
• Providing a high-touch, concierge-style service, ensuring every client feels valued and taken care of.
• Handling client communications before, during, and after the trip to guarantee a flawless experience.
• Managing feedback and follow-ups to improve long-term client retention and satisfaction.

• Building relationships with luxury hotels, premium airlines, private transport providers, and exclusive experience vendors.
• Negotiating preferential rates, VIP access, and added-value services to enhance client experiences.
• Ensuring all suppliers meet the highest standards of service, exclusivity, and quality.

• Overseeing all bookings, confirmations, and travel logistics to ensure a hassle-free experience.
• Managing real-time adjustments, last-minute changes, and on-the-ground problem-solving.
• Coordinating with internal and external teams to ensure flawless execution of travel plans.
• Ensuring all travel documents (visas, permits, insurance) are in order for international travel.

• Staying updated on emerging luxury travel trends, new destinations, and exclusive experiences.
• Researching and identifying unique, high-demand experiences that align with client expectations.
• Understanding the preferences of different high-net-worth demographics (e.g., corporate travelers, celebrities, honeymooners, adventure seekers).

• Using CRM and travel planning software to manage client preferences and booking history.
• Leveraging data analytics to personalize recommendations and improve customer experience.
• Implementing digital concierge solutions for real-time travel updates and client support.

• Assisting in lead generation, client outreach, and proposal development for high-end travel packages.
• Collaborating with sales and marketing teams to promote luxury travel services through digital and offline channels.
• Attending luxury travel trade shows, networking events, and industry conferences to build connections and expand market reach.

• Handling unforeseen circumstances such as flight cancellations, itinerary disruptions, or emergency situations.
• Coordinating with insurance providers and crisis response teams for client safety.
• Ensuring all travel plans adhere to legal, safety, and ethical standards in luxury tourism.

• Acting as an ambassador for the brand, ensuring all interactions reflect luxury, professionalism, and exclusivity.
• Continuously seeking ways to enhance the client journey, from pre-trip consultations to post-trip follow-ups.
• Implementing client feedback to refine and improve service quality.

• Working closely with senior planners, concierge teams, and operations staff to streamline processes.
• Sharing industry insights and knowledge to enhance team expertise and service standards.
• Assisting in training junior staff on luxury service expectations and best practices.

Required Skills & Qualifications:

• Bachelor’s degree in Tourism, Hospitality, Business, or a related field.
• 5-7 years of experience in luxury travel planning, high-end tourism, or hospitality management.
• Strong network of luxury travel suppliers, hotels, and exclusive service providers.
• Excellent organizational and multitasking abilities with keen attention to detail.
• Outstanding interpersonal and communication skills, with the ability to manage VIP clients.
• Proficiency in travel booking software, CRM systems, and Microsoft Office Suite.
• Fluency in English is required; additional languages are an advantage.

Preferred Qualifications:

• Certification in Luxury Travel Planning (e.g., Virtuoso, Forbes Travel Guide).
• Experience working with UHNWI (Ultra High Net Worth Individuals) and celebrities.
• Background in event planning, concierge services, or bespoke experiences.