Engaged on a per-job basis to provide locksmith services for residential and light-commercial clients. Responsibilities include lock repairs, rekeying, installations, and security assessments, ensuring the highest standards of workmanship, customer service, and safety. The role involves diagnosing and fixing lock malfunctions, installing new locks and security systems, and offering solutions to client security issues.
Lock repairs & maintenance: Diagnose and repair mechanical and electronic locks (deadbolts, mortise locks, padlocks, cabinet locks, etc.), including replacing or fixing malfunctioning parts.
Rekeying: Rekey locks for homes or businesses, ensuring all locks are functioning as per client requirements and providing new keys as needed.
New installations: Install locks and security systems for residential, office, or commercial properties, including deadbolts, keyless entry systems, access control systems, and smart locks.
Key cutting: Cut duplicate keys and provide key replacements when necessary.
Security assessments: Evaluate the security of premises, recommend lock upgrades, and suggest enhanced security measures such as high-security locks, CCTV, or alarm systems.
Emergency services: Provide 24/7 emergency locksmith services, including lockouts, emergency key replacements, or emergency repairs for damaged locks.
Documentation: Maintain records of services provided, key codes, and customer details for future reference. Take before/after photos of completed jobs and submit through CRM.
HSE compliance: Follow safety procedures for handling tools and materials, maintain a clean and organized work area, and ensure no damage to customer property.
3–5 years hands-on locksmith experience (UAE/GCC experience preferred).
Knowledge of mechanical and electronic lock systems, security technology, and key control systems.
Proficient in key cutting, lock installations, and rekeying procedures.
Ability to troubleshoot and diagnose mechanical/electronic lock issues.
Basic English for customer interaction and documentation (Arabic/Hindi/Urdu a plus).
Smartphone for CRM, navigation, and photo documentation.
Valid UAE driving license preferred; willingness to travel between emirates and provide 24/7 emergency services.
ITI/Trade Certification or Diploma in Locksmithing, Security Systems, or a related field (preferred).
Certifications in Electronic Access Control or Safe Locking Systems are a plus.
First Aid or HSE Awareness certificates are beneficial.