Overview of the Role

The Hospitality and Tourism Recruiter plays a pivotal role in identifying, attracting, and hiring top talent within the hospitality and tourism sectors. This mid-level position requires a keen understanding of the industry, exceptional communication skills, and the ability to build strong relationships with both candidates and hiring managers. The ideal candidate will be responsible for managing the full recruitment cycle, from sourcing candidates to conducting interviews and facilitating the onboarding process. This role demands a proactive approach to recruitment, a commitment to diversity and inclusion, and a passion for connecting individuals with opportunities that align with their skills and career aspirations.

Key Responsibilities

• Develop and implement effective recruitment strategies to attract high-quality candidates in the hospitality and tourism sectors.
• Source candidates through various channels, including job boards, social media, networking events, and referrals.
• Conduct thorough interviews and assessments to evaluate candidates' qualifications, experience, and cultural fit.
• Collaborate with hiring managers to understand their staffing needs and provide guidance on best practices for recruitment.
• Manage the candidate experience throughout the recruitment process, ensuring timely communication and feedback.
• Maintain accurate and up-to-date records in the applicant tracking system (ATS).
• Participate in job fairs and industry events to promote the company and attract potential candidates.
• Stay informed about industry trends and best practices in recruitment and talent acquisition.
• Assist in developing and promoting employer branding initiatives to enhance the company's reputation as an employer of choice.

Key Competencies and Requirements

Productivity

• Ability to meet deadlines and ensure timely task completion, demonstrating strong time management skills.
• Proficient in handling new or unexpected tasks with adaptability and a positive attitude.
• Willingness to take on new responsibilities and challenges to support team objectives.
• Consistently delivers high-quality work under pressure, maintaining attention to detail.
• Proactively suggests improvements to processes and workflows to enhance efficiency.
• Demonstrates commitment to skill upgrades through continuous learning and professional development.
• Exhibits leadership in initiatives, guiding team members towards achieving common goals.
• Shows demonstrated success in previous roles, with measurable outcomes and achievements.
• Proficient in relevant tools and technologies to streamline recruitment processes.

Health, Safety & Environment (HSE)

• Possesses basic safety certifications relevant to the hospitality and tourism industry.
• Holds advanced or specialized HSE certifications that enhance workplace safety.
• Has a proven track record of compliance with safety protocols in previous roles.
• Actively participates in safety training programs to promote a culture of safety.
• Knowledgeable about environmental regulations and their implications for the hospitality sector.
• Implemented eco-friendly practices in previous roles, contributing to sustainability efforts.

Expertise

• Relevant degrees or certifications in Human Resources, Hospitality Management, or related fields.
• Completion of advanced courses, certifications, or continued education in recruitment or talent acquisition.
• Industry-relevant experience, particularly in hospitality and tourism recruitment.
• Specific technical skills or proficiencies in recruitment software and tools.
• Demonstrated past job roles and responsibilities, with duration in similar positions.
• Hands-on technical skills or familiarity with software tools relevant to recruitment processes.
• Achievements, awards, or recognitions in the field of recruitment or human resources.

Behavior

• Exhibits proficiency in verbal communication, effectively conveying information and engaging with candidates.
• Collaborates effectively in team environments, fostering a spirit of teamwork and cooperation.
• Possesses strong conflict resolution skills, addressing issues constructively and diplomatically.
• Demonstrates punctuality and reliability, ensuring commitments are met consistently.
• Exhibits a positive attitude and willingness to learn, embracing feedback and personal growth.
• Possesses a good conduct certificate or similar documentation reflecting professional integrity.
• Displays strong written communication and documentation skills, ensuring clarity and professionalism.
• Provides recommendations from previous employers or colleagues, highlighting strengths and contributions.