Overview of the Role

The Hospitality and Tourism Recruiter at Talent Pool will play a pivotal role in sourcing, attracting, and hiring top talent for the hospitality and tourism sectors. This position requires a strategic thinker with a deep understanding of the industry, capable of building strong relationships with candidates and clients alike. The ideal candidate will possess exceptional communication skills, a keen eye for talent, and the ability to thrive in a fast-paced environment. As a General Manager level position, this role demands leadership qualities and the ability to influence hiring strategies that align with the company’s goals. The recruiter will also be responsible for developing and implementing innovative recruitment strategies to ensure a diverse and qualified candidate pool, while maintaining a high level of professionalism and integrity throughout the hiring process.

Key Responsibilities

• Develop and execute comprehensive recruitment strategies tailored to the hospitality and tourism sectors.
• Source candidates through various channels including job boards, social media, networking events, and referrals.
• Conduct thorough interviews and assessments to evaluate candidates' skills, experience, and cultural fit.
• Collaborate with hiring managers to understand their staffing needs and provide expert guidance on candidate selection.
• Maintain an up-to-date database of potential candidates and manage the applicant tracking system effectively.
• Build and maintain relationships with industry professionals, educational institutions, and recruitment agencies.
• Participate in job fairs and industry events to promote the company and attract potential candidates.
• Provide training and support to hiring managers on best practices for interviewing and selection processes.
• Monitor recruitment metrics and provide regular reports to management on hiring progress and challenges.
• Ensure compliance with all employment laws and regulations throughout the recruitment process.

Key Competencies and Requirements

Productivity

• Ability to meet deadlines and ensure timely task completion while maintaining high-quality standards.
• Demonstrated quality of work delivered under pressure, ensuring accuracy and attention to detail.
• Willingness to take on new responsibilities and adapt to changing priorities in a dynamic environment.
• Proficient in handling new or unexpected tasks with a proactive approach to problem-solving.
• Strong problem-solving skills with a track record of suggesting and implementing improvements.
• Commitment to maintaining expertise through continuous learning and professional development.
• Contributions to organizational goals through effective teamwork and collaboration.
• Consistently outstanding performance recognized by peers and management.
• Focus on operational efficiency to streamline recruitment processes and enhance candidate experience.

Health, Safety & Environment (HSE)

• Possession of basic safety certifications relevant to the recruitment process and workplace safety.
• Advanced or specialized HSE certifications that demonstrate a commitment to safety standards.
• Proven track record of past compliance with safety protocols in previous roles.
• Active participation in safety training programs to ensure a safe working environment.
• Knowledge of environmental regulations and their implications for the hospitality and tourism sectors.
• Experience in implementing eco-friendly practices in previous recruitment or organizational roles.

Expertise

• Relevant degrees or certifications in human resources, hospitality management, or a related field.
• Completion of advanced courses, certifications, or continued education relevant to recruitment and talent acquisition.
• Industry-relevant experience with a strong understanding of the hospitality and tourism landscape.
• Specific technical skills or proficiencies in recruitment software and applicant tracking systems.
• Demonstrated past job roles/responsibilities with a duration in similar positions, showcasing career progression.
• Hands-on technical skills or software tools relevant to the recruitment process.
• Achievements, awards, or recognitions in the field that highlight professional excellence.

Behavior

• Proficiency in verbal communication, ensuring clear and effective interactions with candidates and clients.
• Strong written communication and documentation skills for creating job descriptions and reports.
• Ability to collaborate effectively in team environments, fostering a positive and productive workplace culture.
• Conflict resolution skills to address and resolve issues that may arise during the recruitment process.
• Punctuality and reliability in meeting deadlines and commitments.
• Positive attitude and willingness to learn and grow within the organization.
• Possession of a good conduct certificate or similar documentation that reflects professional integrity.
• Strong recommendations from previous employers or colleagues that attest to professional capabilities.