Job Description: HR Coordinator
Job Summary:
The Senior HR Coordinator is an advanced role within the HR team, responsible
for managing complex HR operations and acting as a subject matter expert in
administrative and operational processes. In this role, you will oversee and
optimize HR functions such as employee records, onboarding, benefits
administration, and HRIS management, while serving as a key liaison between HR
leadership and employees. You will also lead special projects, mentor junior
team members, and drive continuous process improvements to support the
organization's strategic objectives.
Key Responsibilities:
- Oversee and maintain comprehensive and accurate employee
records in the HRIS.
- Manage the full-cycle onboarding and offboarding
processes, ensuring smooth transitions and compliance with company policies.
- Coordinate benefits administration, addressing complex
employee inquiries and resolving issues promptly.
- Identify and implement process enhancements to streamline
HR operations and improve service delivery.
- Lead special HR projects and initiatives, tracking
progress, and reporting outcomes to senior management.
- Develop and update standard operating procedures and
documentation for HR processes.
- Serve as the primary point of contact for escalated
HR-related inquiries and issues from employees and managers.
- Collaborate with HR leadership and cross-functional teams
to ensure alignment of HR practices with business objectives.
- Facilitate effective internal communication regarding HR
policies, updates, and best practices.
- Mentor and provide guidance to junior HR coordinators,
assisting them in developing their skills and understanding of HR operations.
- Organize and conduct training sessions on HR systems,
processes, and compliance requirements.
- Ensure all HR activities comply with internal policies
and external regulatory requirements.
- Prepare and analyze HR reports and metrics to support
data-driven decision-making and continuous improvement efforts.
Key Focus Areas:
-
Focus on enhancing the efficiency and accuracy of HR administrative processes
to support a seamless employee experience.
-
Drive continuous improvement initiatives and the adoption of new technologies
to streamline HR operations.
-
Provide advanced support and guidance to junior staff, fostering a
collaborative and high-performance HR team.
-
Enhance internal communications and ensure that HR policies and updates are
clearly communicated to all levels of the organization.
-
Maintain high standards of compliance, data accuracy, and confidentiality
across all HR operations.
Qualifications:
- Bachelor’s degree in Human Resources, Business
Administration, or a related field is required.
- A Master’s degree or additional HR certifications (e.g.,
SHRM-CP, PHR) are highly desirable.
- 5+ years of progressive experience in HR administration
or coordination roles, with demonstrated experience handling complex HR
operations.
- Experience in leading HR projects and mentoring junior
staff is preferred.
Skills & Competencies:
- Strong organizational and time management skills with
exceptional attention to detail.
- Excellent communication and interpersonal skills, with
the ability to resolve issues and collaborate with diverse teams.
- Proficiency in HRIS systems, Microsoft Office Suite
(Excel, Word, PowerPoint), and data analysis tools.
- Proven ability to manage multiple projects and meet
deadlines in a fast-paced environment.
- A proactive mindset with a continuous improvement
approach to HR processes.
- Professional HR certifications (e.g., SHRM-CP, PHR) are a
plus and demonstrate a commitment to HR excellence.