Job Summary:
Oversees the entire e-commerce division, ensuring operational efficiency and alignment with organizational goals to achieve sustainable growth.
Key Responsibilities:Define and oversee long-term e-commerce objectives and KPIs.Manage budgets and allocate resources for campaigns and platform enhancements.Identify and implement innovative solutions such as AI personalization and automation tools.Align e-commerce strategies with company-wide goals to ensure seamless integration.Negotiate vendor contracts and maintain strong partner relationships.Monitor global trends and identify emerging technologies for competitive advantage.Develop robust analytics systems for real-time performance tracking and reporting.Prepare risk management and contingency plans for operational continuity.
Key Focus Areas:
Organizational leadership
Budget and resource management
Innovation and scalability
Skills and Knowledge Required:
Expertise in global e-commerce operations.
Strong financial acumen and budget management.
Excellent negotiation and stakeholder management skills.
Educational Qualifications:
Master’s degree in business, marketing, or a related field preferred.
Experience:
8+ years in e-commerce management with multi-functional leadership roles.
Tools and Technologies:
Enterprise-level platforms, CRM systems, and predictive analytics tools.
Other Requirements:
Strategic vision and global operational understanding.