Job Description: Director of HR Operations

Overview of the Role

The Director of HR Operations is a senior leadership position responsible for overseeing the strategic and operational aspects of human resources within the organization. This role requires a highly experienced professional who can develop and implement comprehensive HR policies, streamline HR processes, and ensure the effective management of human capital to support the company's overall objectives. The Director of HR Operations will collaborate closely with executive leadership to foster a positive workplace culture, enhance employee engagement, and ensure compliance with local labor laws and regulations in the AE region. This position demands a proactive leader with a strong understanding of HR best practices, data-driven decision-making skills, and the ability to lead and develop a high-performing HR team.

Key Responsibilities

• Strategic Leadership and Planning: Develop and execute the HR operations strategy aligned with organizational goals, ensuring efficient HR service delivery and continuous improvement initiatives.
• Policy Development and Compliance: Design, implement, and maintain HR policies and procedures that comply with local labor laws and international standards, minimizing legal risks.
• HR Process Optimization: Oversee the administration of core HR functions including recruitment, onboarding, payroll, benefits administration, performance management, and employee relations, ensuring accuracy and efficiency.
• Team Leadership and Development: Lead, mentor, and develop the HR operations team to build a high-performing department capable of delivering exceptional service.
• Employee Engagement and Culture: Promote initiatives that foster a positive, inclusive, and engaging workplace environment, enhancing employee satisfaction and retention.
• Data and Analytics: Utilize HR analytics and reporting tools to monitor key metrics, identify trends, and inform strategic decision-making.
• Stakeholder Collaboration: Partner with business leaders and other departments to understand their HR needs, provide guidance, and support organizational development initiatives.
• Technology and Systems Management: Oversee the implementation and maintenance of HR information systems (HRIS) to ensure data accuracy, security, and accessibility.
• Budget Management: Manage the HR operations budget, ensuring cost-effective solutions while maintaining high standards of service delivery.
• Change Management: Lead and support organizational change initiatives related to HR policies, processes, and technology upgrades.