Overview of the Role

The Airport Operations and Services Recruiter will play a pivotal role in sourcing, attracting, and selecting top talent for various operational and service-oriented positions within the airport environment. This managerial position requires a strategic mindset and a deep understanding of the aviation industry, ensuring that the organization maintains a high standard of operational efficiency and customer service excellence. The ideal candidate will possess a robust background in recruitment, coupled with a passion for enhancing the airport experience through effective talent acquisition. This role demands a proactive approach to identifying staffing needs, developing recruitment strategies, and fostering relationships with both candidates and hiring managers.

Key Responsibilities

• Develop and implement comprehensive recruitment strategies tailored to the unique needs of airport operations and services.
• Collaborate with department heads to identify staffing requirements and create job descriptions that accurately reflect the roles.
• Source candidates through various channels, including job boards, social media, and networking events, to build a diverse talent pool.
• Conduct thorough interviews and assessments to evaluate candidates' skills, experience, and cultural fit within the organization.
• Manage the full recruitment lifecycle, from initial contact through to onboarding and integration into the team.
• Maintain accurate records of candidate interactions and recruitment metrics to track progress and optimize strategies.
• Stay updated on industry trends and best practices in recruitment and talent acquisition to continuously improve processes.
• Foster a positive candidate experience by providing timely feedback and maintaining open lines of communication.
• Participate in job fairs and recruitment events to promote the organization and attract potential candidates.
• Support diversity and inclusion initiatives by implementing strategies to reach underrepresented groups in the aviation workforce.

Key Competencies and Requirements

Productivity

• Demonstrated ability to deliver high-quality work under pressure, ensuring that recruitment goals are met without compromising standards.
• Proficient in handling new or unexpected tasks with agility, adapting to changing priorities in a fast-paced environment.
• Willingness to take on new responsibilities and challenges, showcasing a proactive approach to personal and professional growth.
• Strong problem-solving skills, with a track record of suggesting and implementing improvements to recruitment processes.
• Ability to meet deadlines consistently, ensuring timely completion of recruitment activities and initiatives.
• Commitment to advanced learning and development, staying abreast of industry trends and evolving recruitment practices.
• Support initiatives aimed at enhancing the recruitment process and overall candidate experience.
• Proven track record of significant accomplishments in previous recruitment roles, demonstrating impact and effectiveness.
• Enhanced proficiency in recruitment tools and technologies, contributing to streamlined processes and improved outcomes.

Health, Safety & Environment (HSE)

• Possession of basic safety certifications relevant to airport operations, ensuring compliance with industry standards.
• Advanced or specialized HSE certifications that demonstrate a commitment to safety and environmental stewardship.
• History of compliance with safety protocols in previous roles, showcasing a strong understanding of safety regulations.
• Active participation in safety training programs, contributing to a culture of safety within the organization.
• Knowledge of environmental regulations and best practices, ensuring that recruitment aligns with eco-friendly initiatives.
• Experience in implementing eco-friendly practices in previous roles, promoting sustainability in airport operations.

Expertise

• Relevant degrees and certifications in human resources, business administration, or a related field.
• Completion of advanced courses, certifications, or continued education in recruitment and talent acquisition.
• Industry-relevant experience in airport operations or aviation, providing a solid foundation for recruitment efforts.
• Specific technical skills or proficiencies related to recruitment software and applicant tracking systems.
• Past job roles and responsibilities in similar positions, demonstrating a history of successful talent acquisition.
• Hands-on technical skills or software tools relevant to the aviation industry, enhancing recruitment effectiveness.
• Achievements, awards, or recognitions in the field of recruitment or human resources, highlighting professional excellence.

Behavior

• Exceptional verbal communication proficiency, enabling effective interaction with candidates and stakeholders.
• Strong written communication and documentation skills, ensuring clarity and professionalism in all correspondence.
• Ability to collaborate effectively in team environments, fostering a spirit of cooperation and shared goals.
• Conflict resolution skills that contribute to a harmonious workplace and positive candidate experiences.
• Punctuality and reliability in all professional commitments, demonstrating a strong work ethic.
• Positive attitude and willingness to learn, embracing feedback and seeking opportunities for growth.
• Possession of a good conduct certificate or similar documentation, reflecting a commitment to ethical standards.
• Strong recommendations from previous employers or colleagues, validating professional capabilities and character.