We are seeking a proactive and detail-oriented Accounts Receivable Supervisor to oversee the accounts receivable operations and ensure the timely collection of outstanding receivables. In this role, you will lead a team responsible for billing, collections, and account reconciliation, while maintaining strong customer relationships and ensuring compliance with company policies. The ideal candidate has strong leadership skills, excellent communication abilities, and a deep understanding of credit management and AR processes.
Supervise daily accounts receivable operations including invoicing, payment posting, and collections.
Monitor customer account balances and follow up on overdue payments.
Review and resolve discrepancies in billing and account reconciliation.
Ensure timely and accurate issuance of customer invoices and credit memos.
Maintain aging reports and prepare regular AR performance reports for management.
Coordinate with sales, customer service, and finance teams to resolve customer billing issues.
Develop and implement AR policies, procedures, and internal controls.
Train, mentor, and evaluate the performance of AR staff.
Support month-end and year-end financial closing processes.
Assist with external and internal audit requirements related to receivables.
Cash Collection & Credit Control: Ensure timely collection and manage credit exposure.
Customer Relationship Management: Build effective communication with clients for smoother collections.
Reporting & Reconciliation: Maintain accurate aging reports and support financial reporting.
Process Improvement: Streamline AR processes to improve efficiency and reduce DSO (Days Sales Outstanding).
Team Leadership: Supervise and support AR staff to achieve collection targets and maintain service standards.
Bachelor’s degree in Accounting, Finance, or a related field.
Minimum 4–6 years of experience in accounts receivable.
Strong knowledge of AR principles, billing systems, and credit policies.
Experience using ERP/accounting software (e.g., SAP, Oracle, NetSuite, Xero).
Excellent analytical, organizational, and communication skills.
Proficiency in Microsoft Excel and financial reporting tools.
High level of accuracy and attention to detail.
Ability to manage priorities, meet deadlines, and lead a results-oriented team.